Refund and Returns Policy

Warranty Coverage

1. Brand New Products: 12-month limited warranty from the date of delivery.
2. Pre-owned/Refurbished Products: 3 to 6-month limited warranty based on product condition.

Returns & Refunds

• 14-Day Return Window: Unused items in original packaging may be returned within 14 days of delivery for a full refund or exchange.
• Non-Defective Returns: Customers bear all shipping/customs costs for returns not caused by quality issues (e.g., compatibility errors, order changes).
• Defective Items: Verified quality issues during the warranty period qualify for free repair/replacement.

Important Conditions

⚠️ Proof of purchase required.
⚠️ Warranty void if product is tampered with or misused.
⚠️ Returned items must include all accessories/documentation.

[Contact our support team at info@zhaoyongoptics.com to initiate returns]